BPO
Outsourcing
IT outsourcing or buying IT-related functions as a service from a third-party instead of performing the functions in-house, is one-way organizations can reduce the time and money spent on infrastructure and operations and dedicate time and energy for strategic business initiatives. The point of IT outsourcing is to get the best possible outcome through certified resource and move ahead with the latest technologies with optimized value for organization.
What we offer in Outsourcing?
- End User/ Help-desk Function – On-site or remote via phone or Web-Email
- Infrastructure — i.e., hardware, software and network & security support services
- System/Network Security Administration
- Disaster recovery support services
- Data center functions
- Project Management Services
- Program Manager/Service Delivery Manager services
- Strategic planning and asset management
- Software development
Some of yourpain-points we take care of;
- Low Productivity
- Absenteeism
- Inadequate skills
- Sick/Annual leave replacements
- Hiring Challenges, Supervision issues
- Overheads & Indirect costs
- Quality time of CIOs & Senior Managers being spend on IT operational issue & struggling to cope up with their most important responsibilities towards organization’s business Objectives
- Requires a highly skilled IT staff with multi-faceted technology skills
- Would benefit from the latest technology but doesn’t have the subject matter expertise to deploy it
- Temporary assignments to complete certain time bound activities
- Any company looking to offload costs and focus on its core competencies can benefit from IT outsourcing. The key is to outsource in a way that is aligned with the business’s overall goals
AMC
A well-integrated Annual Maintenance Contract just like your technology functions better and leaves no scope for any glitches. In our AMC solutions all the conditions of the contract the various services covered under the contract a really laid out systematically with utmost transparency and confidence. We serve as your long term partners whom you can trust and deliver the best AMC solution that suits your business vision well.
Our IT AMC Services include the following:
- Maintenance of IT infrastructure
- Hardware and Software Support
- Servers & Storage Support
- Network & Security Solution Support
- 24/7 Remote Support Services
- Desktops & Printer Maintenance
- Rack Re- cabling/labeling/maintenance
- Onsite Visit by Subject Matter Experts
- Proactive Health Check Services
- Technology Advisory & Consultation
Benefits of joining us for IT AMC Services
- Enhanced Business availability
- Flexibility & availability of support services.
- Complete Infrastructure Support for all Devices in your data center
- Dedicated focus on Core-Business Strategy
- Quality Compliance is the Top priority
- Cost Savings is the gaining factor
- Customized package suiting individual needs
- Guidance on new Technology Adoption
- Provide Roadmap for Migration to Cloud